Privacy Policy

This Privacy Policy tells you how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you. Our website is operated by AscellaHealth, LLC (“Terebellum”, “we”, “us”, “our”). We are registered in Berwyn, PA. If you have any questions about this privacy policy or our privacy practices, please contact us on the following email:

This Site is not intended for children and we do not knowingly collect data relating to children.

Collection of Personal Information from Site Visitors

When you (“Visitor”) visit , we may collect and/or track: (1) the Visitor’s home server domain names, email address, type of computer, the files downloaded, the search engine used, operating system, and type of web browser; (2) the email addresses of Visitors that communicate with Terebellum via email; (3) information knowingly provided by the Visitor in online forms, surveys, email, and other online submissions (including demographic and personal profile data); and (4) aggregate information on pages accessed by a Visitor.

Use of Personal Data

Terebellum may use the information it collects online for a number of different reasons.

Most commonly, we will use your personal data in the following circumstances:

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

For example, to respond to you, to fulfill your order or contact you with information about your order, to send you email alerts, to send you documents you request, to send you newsletters, or to process your online job application. For potential registered users, we will compare information you provide to the database of information provided by your employer or health plan in order to confirm your eligibility to become a registered user. Aggregate data that does not identify individual users may be used for internal purposes or provided to third parties. Personally identifiable information, such as names, postal addresses, email addresses, phone numbers, and other personal information that Visitors voluntarily provide to Terebellum may be added to our databases and used for future communications regarding site updates, new products and services, the confirmation of transactions through the portals, upcoming events, and other purposes in accordance with state and federal law.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.

Use of Cookies

We use “cookies” to customize the browsing experience. Cookies are simple text files stored by a browser, and they provide a method of distinguishing among Visitors to our sites. We use cookies to store a randomly generated tag on the Visitor’s computer so that when he or she revisits our sites, we may recognize the Visitor by the Internet cookie and customize the Visitor’s experience accordingly. The cookies created on the computer by using our sites do not contain personally identifiable information. A Visitor can refuse a cookie, or delete the cookies file from his or her computer at any time by using any one of a number of widely available methods. However, you should be aware that if you disable the cookies feature of your browser, you may not be able to use the portals within our site.

Disclosure of Personal Data to Third Parties

Terebellum will not release personally identifiable information to any party unless required to do so by government authorities or legal process in accordance with applicable law; or is otherwise a permitted disclosure under the HIPAA privacy rule.

Link Disclaimer

Terebellum may provide links to other entities on its sites for your convenience in locating health-related information, services, and products. Please be advised that when you link to these other sites, you are leaving Terebellum’s Site and that these other sites are maintained by entities over which we have no control. Use of such links does not constitute endorsement of the content, viewpoint, policies, products, or services provided or advertised on that site. Once you link to a site not maintained by Terebellum, you are subject to the terms and conditions of that site, including, but not limited to its privacy policy. Not all products or services provided on a linked site may be covered under your health plan. Participants should refer to their benefits contract for complete details of the terms, limitations, and exclusions of coverage. In addition, certain pharmacies may not be network pharmacy. Please refer to our pharmacy directory or call Terebellum to make certain the pharmacy listed is a network provider.

Security Measures

Terebellum has implemented numerous security features to prevent the unauthorized release of or access to personal information. When online registration and order forms require users to provide certain information, such as credit card numbers, that information is collected on a “secure” page and is encrypted. Check for the “lock” icon to confirm you are on a secure page. You should also be aware that despite these and other security measures implemented by Terebellum, no security process is completely foolproof. You should be aware that the confidentiality of any communication or material transmitted to/from Terebellum via this Site or email cannot be guaranteed. Terebellum is not responsible for the security of information transmitted via the Internet. Visitors who prefer to communicate with Terebellum in another manner other than through our site can write to us via post at: Terebellum, [LLCompany Number 661913, Riverside One, Sir John Rogerson’s Quay, Dublin 2, D02 X576.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Opt-Out Right

Visitors may opt out of having certain personally identifiable information used by Terebellum to email you information about its products and services, to the extent that sending such materials are unrelated to the purpose for which you provided information, by contacting Terebellum via regular mail at the addresses above.

Access to and Ability to Correct Personal Data

Registered users may change/update their personal information in the registered user portal area on the Site. You may also update your information by contacting us via regular mail at the address above.

Collection of Personal Data from Minors

The Terebellum web site is not intended for use by children under the age of 18. To the extent we are able to determine the age of Visitors by their submissions to or communications with the Terebellum site, we will not knowingly (a) collect or post information from individuals under the age of 18 (“children”) without their parent’s or guardian’s consent, or (b) provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatever.

Right to Contact User

Terebellum reserves the right to contact site Visitors regarding their account status and changes to the member handbook, the privacy policy, or any other policies or agreements relevant to those who visit the site.

Right to Change Privacy Policy

Terebellum reserves the right to change this Privacy Policy at any time by notifying Visitors of the existence and location of the new or revised Privacy Policy


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

International Transfers We share your personal data within the AscellaHealth Family of Companies. This will involve transferring your data outside of Ireland.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of Ireland.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.


You have the right to make a complaint at any time to the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the DPC so please contact us in the first instance.

Last updated – September 2022

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